More jobs:
Customer Service Support Comms | Remote
Remote / Online - Candidates ideally in
Singapore
Listed on 2026-02-14
Singapore
Listing for:
Manpower Singapore
Remote/Work from Home
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Sales
Job Description & How to Apply Below
Job Description
- Respond promptly and professionally to customer enquiries received via email and Whats App.
- Arrange site visits for customers with our waterproofing specialist to assess their requirements.
- Coordinate and confirm job schedules between customers and our technical team.
- Engage with potential customers via Whats App to understand their needs and close sales deals.
- Successfully close sales deals through effective communication and negotiation on Whats App.
- Maintain accurate records of customer interactions, sales negotiations, and job schedules.
- Assist in providing excellent customer service to ensure customer satisfaction.
- Achieve sales targets and maximize revenue opportunities.
- Minimum 1 year experience in customer service, sales coordination, or a similar role.
- Proven ability to handle customer enquiries promptly and provide clear, accurate information.
- Experience in scheduling or coordinating appointments, preferably between customers and technical/service teams.
- Sales experience, with the ability to identify customer needs, negotiate effectively, and close deals‑especially through digital channels such as Whats App.
- Customer‑oriented mindset, able to build rapport and deliver positive service experiences.
Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835
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