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Remote-First Customer Success Team Lead - Utilities SaaS

Remote / Online - Candidates ideally in
Canada
Listing for: SpryPoint
Remote/Work from Home position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    CRM System, Technical Support
  • IT/Tech
    CRM System, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A high-growth software company is seeking a Client Success Team Lead to lead a team of support analysts. This role involves team leadership, performance monitoring, and incident management to ensure customer satisfaction. Candidates should have 3–5 years of experience in customer support and familiarity with CRM software. The position allows for up to 50% travel across North America and offers a remote-first work environment with flexible hours.
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