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Senior Customer Success Manager — AI SaaS; Hybrid

Remote / Online - Candidates ideally in
Toronto, Ontario, C6A, Canada
Listing for: Cloudtalk
Full Time, Remote/Work from Home position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    CRM System
  • IT/Tech
    SaaS Sales, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager — AI SaaS (Hybrid )
A leading SaaS company in Toronto is seeking a Senior Customer Success Manager to drive customer onboarding and success. In this hybrid role, you’ll own the entire customer journey, helping clients leverage Cloud Talk's platform to its fullest potential. The ideal candidate has a customer-first mindset, technical aptitude, and proven experience in SaaS. Additional perks include unlimited PTO, coaching sessions, and a home office budget.

Join us as we aim for $100M ARR!
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Position Requirements
10+ Years work experience
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