Remote Trip Experience Architect
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-02-15
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
About the job Trip Experience Consultant
As a Trip Experience Consultant, you will help travelers organize vacations that feel enjoyable, smooth, and stress-free. You will assist with planning, itinerary updates, and questions from beginning to end. Your role makes travel feel effortless.
Destiny&Co believes every trip should feel memorable, inspiring, and well-supported.
Key Responsibilities
• Communicate with travelers through calls, email, and messaging.
• Support changes, cancellations, and travel requests.
• Share destination insights and requirements.
• Confirm details and follow up before and after each trip.
• Offer solutions with empathy and professionalism.
Benefits
• Remote work with flexible hours.
• Access to travel perks and continuous training.
• Collaborative team culture.
• Long-term industry growth.
What We’re Looking For
• Excellent communication skills.
• Customer service experience helpful.
• Organized and reliable.
• Tech comfortable and eager to learn.
• Love for travel and creating great experiences.
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