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Customer Service Rep HelpDesk/Support

Technical Customer Advisor - Hybrid Heating Support

Remote / Online - Candidates ideally in
Colchester, Essex County, CO1, England, UK
Listing for: UKRadiators.com
Full Time, Remote/Work from Home position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A heating solutions company based in Colchester is seeking a technically minded Customer Service Advisor. This role involves providing clear, practical guidance to customers regarding radiator selection and installation. The ideal candidate will thrive in a hybrid environment, balancing work from home and office days, and possess strong technical confidence with customer service experience. Key responsibilities include handling customer inquiries and anticipating issues to maintain customer confidence and retention.
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