Bilingual Customer Service Representative Remote

Bilingual Customer Service Representative (French-English)

Remote Bilingual Lifestyles Concierge (French/English)

Start Date: March 2026

Location Requirement: Must be located in Ontario, Canada

Aspire Lifestyles Services Limited is looking for passionate, customer‑focused professionals to join our team as Remote Bilingual Lifestyles Concierges. If you are fluent in English and French, thrive in a fast‑paced call‑center environment, and love helping others, this is your chance to build a rewarding career from the comfort of your home.

• Full‑time, 8‑hour shifts with a fixed schedule (up to 40 hours per week).
• Competitive pay: $22.00 per hour + performance bonuses.
• Comprehensive benefits plan after only 30 days of employment.
• Opportunity to participate in our RRSP program with company match after 1 year.
• Paid training and time off.
• Career growth opportunities in a supportive, inclusive environment.
• No sales required.

• Must be available for full‑time work.
• Afternoon, evening, and weekend availability required.

Here’s What You Bring To The Team

• Passion to always put the Card Member’s experience and a genuine enthusiasm for travel at the forefront while maintaining a positive and professional attitude.
• Ability to think outside the box and go above and beyond to provide customer satisfaction.
• Strong internet skills – proficiency in navigating multiple systems simultaneously.
• Experience working in a fast‑paced, structured call‑center environment servicing customers through inbound and outbound virtual channels (phone and email).

• Private, distraction‑free home office with a lockable door.
• Must have a smartphone that can operate the most up‑to‑date operating system.
• High‑speed hard‑wired Ethernet internet connection (minimum 25 Mbps download / 5 Mbps upload). Wi‑Fi or Wi‑Fi Pods/extenders cannot be used.
• No satellite internet connections.

• High school diploma or equivalent required.
• 2 years of customer service experience required.
• 1 year of call‑center experience required.
• Prior experience in the hospitality or travel industries preferred.
• Must be able to pass a pre‑employment background screening.
• Must be fluent in French and English.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.