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District Highways Lead: Enquiries & Customer Service

Remote / Online - Candidates ideally in
Bamber Bridge, Preston, Lancashire, SN15, England, UK
Listing for: Lancashire County Council
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Government
    Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Bamber Bridge

A local government authority in Bamber Bridge is seeking a Highways Enquiries Officer to manage highway casework for council members and handle customer complaints. You will thrive in a target-driven environment and emphasize high-quality customer service. This home-based role offers full training and occasional travel to County Hall or the Depot. The ideal candidate will demonstrate strong written communication skills and a political awareness in service delivery, ensuring an empathetic approach to all customers.
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