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Technical Support

Remote CS & Product Coordinator - SaaS Onboarding

Remote / Online - Candidates ideally in
Bridgend, Bridgend County, CF31, Wales, UK
Listing for: Incognito Software Systems Inc
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A software solutions company is seeking a Customer Success & Product Coordinator to manage customer onboarding and software implementation projects. The ideal candidate will have over 2 years of experience in Customer Success and Project Coordination within a SaaS environment. Key responsibilities include serving as a primary point of contact for customers, tracking success metrics, and collaborating with internal teams.

This role is remote with occasional travel across the UK and requires strong organizational and communication skills.
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