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Technical Support HelpDesk/Support

Remote Customs & Logistics Support Specialist

Remote / Online - Candidates ideally in
Newry, County Down, BT34, Northern Ireland, UK
Listing for: The Descartes Systems Group Inc.
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading logistics technology firm is looking for a Customer Support Agent to assist UK and EU customers with their software applications related to customs and freight forwarding. The role is home-based, focused on providing exceptional customer support, troubleshooting issues, and managing service requests. Ideal candidates will have experience in application support, excellent communication skills, and understanding of supply chain processes.

You'll also take part in an on-call support rota after initial training.
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