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HelpDesk/Support Customer Success Mgr./ CSM

Customer Success Manager — Remote​/Hybrid

Remote / Online - Candidates ideally in
Birmingham, West Midlands, B1, England, UK
Listing for: Product Marketing Alliance
Full Time, Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 35000 - 38000 GBP Yearly GBP 35000.00 38000.00 YEAR
Job Description & How to Apply Below
A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. In this role, you'll onboard new members, manage high-value accounts, and collaborate with various teams to enhance member experience. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000, with options for hybrid or fully remote work in the UK.
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