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HelpDesk/Support Customer Service Rep

Remote User Support & Operations Associate

Remote / Online - Candidates ideally in
Aberdeen, Aberdeen City Area, AB10, Scotland, UK
Listing for: Lightning Reach
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
A tech-for-good startup is looking for a User Support and Operations Associate to enhance customer support and operations. This role involves providing user assistance, maintaining support processes, and actively contributing to improving the user experience. The ideal candidate will be empathetic with customer support experience and strong written communication skills. This fully remote position offers flexibility and opportunities for personal growth within the company, which aims to help individuals build financial resilience.
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Position Requirements
10+ Years work experience
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