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Customer Success & Conversion Lead; Remote
Remote / Online - Candidates ideally in
Wrexham, Wrexham County, LL13, Wales, UK
Listed on 2026-02-16
Wrexham, Wrexham County, LL13, Wales, UK
Listing for:
Reedsy
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading publishing platform in the United Kingdom is seeking a Customer Support Specialist to enhance user experience and optimize conversion. You will support authors and creative professionals while maintaining a high standard of service. The ideal candidate has over 5 years of experience in customer support and is fluent in English. This position offers the flexibility of remote work and other benefits including paid parental leave and annual retreats.
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