B2B Customer Success Manager
Remote / Online - Candidates ideally in
Watford, Hertfordshire, NN6, England, UK
Listed on 2026-02-17
Watford, Hertfordshire, NN6, England, UK
Listing for:
IGD (Institute of Grocery Distribution)
Full Time, Remote/Work from Home
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
A leading industry insights organization is seeking a Customer Support Manager to be the initial point of contact for customers, support the commercial team, and manage a small customer portfolio. Responsibilities include resolving client issues, training team members, and enhancing customer service procedures. The ideal candidate should have experience in the FMCG industry and a strong customer-first approach, alongside exceptional organizational skills.
This hybrid role, located near Central London, offers a competitive benefits package.
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