Travel Planner, Customer Service Rep

About the Role

Xperience Xscape Travels is seeking motivated individuals to join our team as Adventure Travel Planner
. In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance. You do not need prior travel industry experience – we provide complete training to help you succeed.

If you enjoy helping others, love travel, and want a flexible, work-from-home opportunity, this is the perfect role for you.

• Assist clients with travel questions through email, chat, or phone.
• Provide basic travel information such as destinations, accommodations, and requirements.
• Support booking modifications, cancellations, or updates.
• Gather traveler preferences to help plan vacations.
• Send confirmations, itineraries, and follow-up messages.
• Take notes and maintain accurate records.
• Learn and use the travel tools provided during training.

• No experience required – beginners welcome.
• Full training provided.
• Comfortable using email and basic computer tools.
• Organized, reliable, and detail‑oriented.
• Positive attitude and willingness to learn.
• Passion for travel or helping others.
• 100% remote – work from anywhere.
• Flexible schedule (perfect for students or parents).
• Travel discounts & industry perks.
• Supportive team culture.
• Growth opportunities.
• No sales quotas or cold calling (unless you choose a sales‑focused title).