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Emergency Call Handler — Training & Perks

Remote / Online - Candidates ideally in
Norwich, Norfolk County, NR2, England, UK
Listing for: Appello Careline Limited.
Full Time, Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-02-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 22404 GBP Yearly GBP 22404.00 YEAR
Job Description & How to Apply Below
Position: Emergency Call Handler — Hybrid Role with Training & Perks
A leading care service provider in Norwich is looking for an Emergency Call Handler. In this full-time role, you will respond to calls from clients in need, providing reassurance and assistance. Ideal candidates will have at least a year of customer service experience, possess strong communication skills, and be empathetic towards distressed callers. The job offers a salary of £22,404.20 per annum, with hybrid working arrangements.

Competitive holiday allowances and employee discounts are also provided.
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