Night Emergency Call Handler — Remote Crisis
Remote / Online - Candidates ideally in
Norwich, Norfolk County, NR2, England, UK
Listed on 2026-02-17
Norwich, Norfolk County, NR2, England, UK
Listing for:
Appello UK
Full Time, Remote/Work from Home
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
A technology-enabled care company is seeking an Emergency Call Handler for night shifts. You will provide a crucial supportive presence for callers in need, working 35 hours weekly. Required is empathy, responsiveness, and a minimum of one year’s experience in customer service or call handling. The role includes a mix of call types and requires a commitment to extensive training.
Additional perks include a generous holiday scheme, employee discounts, and a pension scheme.
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