Senior Customer Success Manager; Remote

Senior Customer Success Manager (Remote | Flexible | Performance-Based Role)
Are you an experienced Customer Success or Client Support professional who thrives in a self-directed, performance-based environment?
We’re looking for a Senior Customer Success Manager to take full ownership of client outcomes, drive measurable results, and collaborate with a supportive, growth-focused team — all while enjoying the flexibility to design your own schedule and workflow.
This remote role is ideal for a results-driven professional seeking autonomy, meaningful work, and the ability to make a measurable impact.
What You’ll Do

Manage and support high-value client relationships, applying proven marketing and business strategies to achieve measurable outcomes.

Provide strategic guidance, problem-solving, and professional coaching to help clients achieve success.

Utilize digital tools and performance insights to improve client outcomes and streamline internal processes.

Take ownership of your responsibilities and performance results in a self-managed, goal-oriented environment.

Who You Are
7+ years’ experience in customer success, client support, or account management.

Proven ability to manage complex client relationships and deliver results.

Strong communicator with advanced relationship-building and analytical skills.

Self-motivated professional who thrives with autonomy and accountability.

Seeks meaningful, results-focused work aligned with personal and professional goals.

What We Offer
Flexible, remote structure that fits your lifestyle and priorities.

A professional and collaborative support team to help you succeed.

Performance-based rewards that reflect your results and contribution.

A culture focused on growth, integrity, and results.

If you’re a seasoned Customer Success professional ready to take the lead, deliver measurable results, and align your work with your goals — we’d love to connect with you.