Remote & Monetisation CSM for SaaS Creators
Remote / Online - Candidates ideally in
Cape Town, 7100, South Africa
Listed on 2026-02-20
Cape Town, 7100, South Africa
Listing for:
Passion.io
Remote/Work from Home
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Bilingual, Customer Service Rep
Job Description & How to Apply Below
A dynamic app-building platform is seeking a Customer Success Manager to guide creators on their journey from idea to income. This role emphasizes onboarding, retention, and business strategy, requiring at least 3 years of experience in CSM or similar roles. The ideal candidate will possess strong project management skills, empathy, and a knack for understanding customer needs. Enjoy fully remote work, team retreats, and generous vacation benefits while making a significant impact on creators' success.
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