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Switchboard​/Reception desk

Remote / Online - Candidates ideally in
Doncaster, South Yorkshire, DN1, England, UK
Listing for: Rotherham Doncaster and South Humber NHS Foundation Trust
Remote/Work from Home position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

This post offers an excellent opportunity for an enthusiastic and motivated individual to be part of a small team who are often the first point of contact for our services. Our Switchboard/Reception desk provides a 24 hour, 7 days a week service giving information and directing people in a helpful and courteous manner to the correct person, department or facility. Your main duties will be to undertake switchboard operator duties, face to face contact with members of the public visiting the hospital and to monitor site security cameras.

You will be responding to a wide range of callers sometimes in crisis or emergency situations and monitoring the sites fire alarms, responding to intruder alarms and liaising with on call teams, security companies and the police, depending on the nature of the call or incident. You should be a team player with basic computer skills, GCSEs in Maths and English (or equivalent) as well as previous experience of switchboard, and reception duties and the ability to work in a busy environment.

The post is offered as a 13 hour post to be worked on evenings and weekends, however the successful candidate will be required to cover other shifts as and when necessary and may require working during standard office hours 08:00 - 17:00 Monday to Friday. Shifts may need to be covered at very short notice so a flexible approach is required.

Training will be provided.

For further information please contact Julia Harris on

  • Before applying, you can make a self-assessment of potential eligibility for sponsorship here:
  • Please note, there have been some changes made to Home Office guidance in relation to salary thresholds for sponsorship applications from 9 April 2025 and from 22 July 2025

We welcome applications from individuals who may require sponsorship [if eligible] under the skilled worker or health & care visa route. Please note, not all vacancies or applications are eligible for sponsorship.

Working for our organization

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation.

Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

Please view our Strategy using the link below:

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on You Tube to find out more:

The main terms and conditions of service can be found here: https://(Use the "Apply for this Job" box below)./tchandbook

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