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Remote Guest Services Representative
Remote / Online - Candidates ideally in
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-02-21
City of Edinburgh, Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listing for:
Elevationtravelpartners
Remote/Work from Home
position Listed on 2026-02-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location: City of Edinburgh
We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.
Key Responsibilities- Respond to traveler inquiries and provide assistance across communication channels
- Support booking updates and special travel requests
- Share clear details about travel policies and trip preparation
- Monitor upcoming trips and confirm arrangements with clients
- Maintain professional and courteous communication at all times
- Strong customer-service mindset
- Clear written and verbal communication skills
- Detail-oriented and dependable
- Comfortable working independently in a remote setting
- Ability to adapt to digital booking and communication platforms
- 100% remote role
- Flexible hours
- Structured training resources
- Collaborative team atmosphere
- Growth opportunities within the organization
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