Virtual Travel Customer Service
Remote / Online - Candidates ideally in
Florence, Tuscany, Italy
Listed on 2026-02-21
Florence, Tuscany, Italy
Listing for:
Altro
Remote/Work from Home
position Listed on 2026-02-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Key Responsibilities
Provide assistance through email, chat, and phone communication
Help with itinerary changes, updates, and general travel questions
Provide destination and travel guideline information
Follow up with travelers before departure
Resolve concerns while maintaining a positive customer experience
Ideal Candidate
Friendly and professional communication style
Customer support experience preferred
Reliable and organized
Comfortable using online tools and learning new systems
Interest in travel and client satisfaction
What We Offer
Remote work flexibility
Training provided
Ongoing team support
Professional development opportunities
Access to travel-related perks
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