Senior Customer Success Manager - Remote Revenue
Remote / Online - Candidates ideally in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-03-02
Birmingham, West Midlands, B1, England, UK
Listing for:
QAD
Remote/Work from Home
position Listed on 2026-03-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Customer Service Rep, CRM System
Job Description & How to Apply Below
A leading SaaS provider is seeking a Senior Customer Service Manager to enhance customer retention and satisfaction. This fully remote role centers on guiding the customer journey, monitoring engagement metrics, and building trusted relationships with clients. Candidates should possess at least 8 years of experience in software accounts, strong communication skills, and a data-driven mindset to ensure optimal customer health.
The role includes occasional domestic travel for client visits and industry events.
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Position Requirements
10+ Years
work experience
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