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Ecommerce

Remote Customer Retention Specialist - Loyalty Architect

Remote / Online - Candidates ideally in
East London, 5201, South Africa
Listing for: TalentPop App
Remote/Work from Home position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce
  • Marketing / Advertising / PR
    Ecommerce
Job Description & How to Apply Below
A leading e-commerce support company is seeking a Customer Retention Specialist to enhance customer loyalty and reduce churn. In this remote role, you will develop strategies that increase repeat purchases and analyze customer metrics to optimize retention. The ideal candidate has over a year of experience in CRM marketing and a strong analytical skillset. With flexible work arrangements, competitive pay, and growth opportunities, this is a chance to drive success in high-growth e-commerce environments.
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