Senior Escalations Agent – Global
Remote / Online - Candidates ideally in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-03-06
Manchester, Greater Manchester, M9, England, UK
Listing for:
Deliveroo
Full Time, Remote/Work from Home
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading food delivery service in Manchester is seeking a Senior Agent for their Global Escalations team. This role involves managing complex customer complaints, ensuring fair resolutions, and liaising with various stakeholders. Ideal candidates will possess exceptional communication and problem-solving skills, alongside experience in escalation handling. Join a dynamic team dedicated to delivering outstanding customer experiences in a fast-paced environment.
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Position Requirements
10+ Years
work experience
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