Part Time Remote Debt Collection Agent

Part Time Remote Debt Collection Agent
Position:
Part Time Debt Collection Agent

Location:

Remote (Work From Home)

Hours:

Part time (Monday - Friday only)
Salary: £15p/h plus bonuses

Contract:

Temp to Perm

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About the Role
We are seeking a confident and motivated Part Time Remote Debt Collection Agent to join our growing team. In this role, you will be responsible for contacting customers and clients regarding outstanding balances, arranging affordable repayment plans, and providing professional support to help clients manage their accounts.
This is a great opportunity for someone who is highly organised, enjoys speaking with people, and is looking for flexible part time work that can be completed from home.
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Key Responsibilities

* Make outbound calls to customers and clients regarding overdue accounts

* Handle inbound queries from customers about payment options

* Assess financial circumstances and set up suitable repayment plans

* Update account information accurately using internal systems

* Follow compliance guidelines and treat all customers fairly

* Work towards individual and team collection targets

* Maintain a professional and empathetic approach at all times
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About You
We're looking for someone who is:

* A strong communicator with a confident telephone manner

* Highly organised and able to manage time effectively

* Empathetic, patient, and able to build rapport quickly

* Comfortable handling difficult conversations professionally

* Motivated by targets and quality customer service

* Able to work independently in a remote environment

Experience in debt recovery, customer service, collections, finance, or call centre work is required.
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What We Offer

* Fully remote working

* Flexible part time hours

* Ongoing training and support

* Opportunities for progression

* Performance based bonuses

* Supportive and friendly team environment
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How to Apply

If you're interested in joining our team, please send your CV!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age