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Remote Customer Support Manager — Retention & Coaching

Remote / Online - Candidates ideally in
Oman
Listing for: Limevizio
Remote/Work from Home position
Listed on 2026-04-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 10000 - 15000 OMR Yearly OMR 10000.00 15000.00 YEAR
Job Description & How to Apply Below
A dynamic customer support company in Oman is seeking a performance-driven Customer Support Manager – L1 to lead their frontline support team. The successful candidate will oversee daily operations, coach agents, and manage critical KPIs such as Retention Rate and CSAT. A minimum of 1 year of experience in customer support management is required, along with strong analytical skills and remote team management experience.

This role is key to driving operational excellence and improving customer satisfaction.
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