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Remote Client Benefits Consultant

Remote / Online - Candidates ideally in
Red Deer, Alberta, Canada
Listing for: American Income Life: AO
Remote/Work from Home position
Listed on 2026-04-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR
Job Description & How to Apply Below
Enhance union member support as a Benefits Coordinator in a remote setting. Help clients navigate their benefits and ensure a seamless enrollment experience from start to finish.

This position is great for service-oriented individuals with a knack for communication. You'll interact with union members, explain their benefits clearly, and guide them through the enrollment process. Accuracy in documentation and client record management is vital for success in this role.

Key Responsibilities:

• Connect with clients using inbound and outbound calls

• Facilitate virtual meetings via Zoom

• Explain various benefit options and answer client questions

• Ensure accuracy in applications and documentation

• Keep organized records while delivering excellent service

Requirements:

• Excellent communication and interpersonal skills

• Professional demeanor with a positive attitude

• Customer service or sales experience valued

• Comfortable working remotely in a digital space

• Legally authorized to work in the U.S. or Canada

Make a significant impact by guiding union members through their benefits journey, ensuring they receive the support they need.
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