Customer Service - Livechat; UP Ubi, WFH & WIO, Mths
Remote / Online - Candidates ideally in
Singapore
Listed on 2026-05-05
Singapore
Listing for:
Consortium for Clinical Research and Innovation Singapore
Full Time, Remote/Work from Home
position Listed on 2026-05-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Customer Service - Livechat (UP $2300 + Bonus, Ubi, WFH & WIO, 12 Mths)
Job Details:
- Location:
Ubi - Salary:
Up to $2300 + 1 Month Completion Bonus - Duration:
Immediate notice - 12 Months Renewable - Working hours:
Mon-Fri 8:30am-6pm (3 days in office, 2 days WFH), Sat/Sun 8:30am-1:30pm or Sat 12pm-6pm (Both usually WFH)
Job Scope:
- Customer Support and Issue Resolution
- Respond promptly to customer inquiries via phone, email, live chat, or phone call.
- Listen to customer concerns and provide accurate information or solutions.
- Resolve product or service issues by troubleshooting and offering effective resolutions.
- Escalate unresolved or complex issues to the appropriate department or supervisor.
Requirements:
- Diploma with 1-2 years' experience with Live Chat and ticketing portals
- Able to commit 5.5 days per week
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