Remote Bilingual Travel Support Specialist

Elevate the traveler experience as a Bilingual Air Agent, servicing clients across Canada. Utilize your expertise in Amadeus GDS and bilingual skills to ensure seamless journeys.

As a Remote Bilingual Travel Support Specialist, you will thrive in a dynamic environment, focusing on precision in ticketing, itinerary optimization, and client communication. Your experience in the travel industry is essential as you tie together complex travel needs with exceptional customer service. Engage directly with a broad client base through your linguistic skills while mastering intricate systems in real-time.

Key Responsibilities:

• Build optimized air itineraries using top airline suppliers

• Navigate Amadeus queues for ticket processing and refunds

• Proactively manage changes to traveler schedules

• Execute ARC/BSP documentation accurately

• Collaborate with partners on travel rules and safety tips

Requirements:

• Minimum of 3 years in the travel sector

• Fluency in English and French for client interactions

• Extensive Amadeus GDS knowledge required

• Proficiency in MS Office (Word, Excel, Outlook)

• TICO certification mandatory, OPC for Quebec candidates

Utilize your travel expertise and bilingual abilities to redefine world-class travel support with us.
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