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Inbound Call Center Agent; Mandarin Speaking - Work From Home
Remote / Online - Candidates ideally in
Singapore
Listed on 2026-05-11
Singapore
Listing for:
Consortium for Clinical Research and Innovation Singapore
Full Time, Remote/Work from Home
position Listed on 2026-05-11
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
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What
Where
Inbound Call Center Agent (Mandarin Speaking) - Work From HomeSalary: from $2,000.00 to $2,600.00 per month after confirmation depending on experience (inclusive of basic salary and variable allowances)
Responsibilities- Answer inbound calls and provide information pertaining to queries, complaints & feedback
- Manage & resolve customer’s complaints & feedback
- First contact resolution of all cases handled
- Project a positive and helpful attitude to external and internal customers
- Ensure Standard Operating Procedure (SOP) is properly carried out
- Proficient in relevant computer applications
- Knowledge of Customer Service principles and practices
- Relevant experience in Call Center for at least 12 months is REQUIRED
- Good data entry and typing skills
- Good credit in O Level MANDARIN or equivalent standard, due to the nature of the work having to deal with Mandarin only speaking customers is a MUST.
- Singaporeans Only
- 5.5 working days (Mon-Fri: 9am to 6pm; Sat: 9am to 1pm); 44 hours per week
- Working Location - WFH after completion of 1 month of training
- Training of 1 month may be conducted at the office in Tampines St 92
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