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Bilingual Customer Service Rep HelpDesk/Support

Strategic Customer Success Manager — Remote & Growth

Remote / Online - Candidates ideally in
Riyadh, Riyadh Region, Saudi Arabia
Listing for: SITA
Remote/Work from Home position
Listed on 2026-05-14
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 200000 - 300000 SAR Yearly SAR 200000.00 300000.00 YEAR
Job Description & How to Apply Below
SITA in Riyadh is seeking a Customer Operations Specialist to develop partnerships, manage escalations, and drive product adoption. The ideal candidate will have 7+ years in customer-facing IT roles and 5+ years in the Airline industry. Bilingual proficiency in Arabic and English is essential, and applicants must be Saudi nationals. The role emphasizes operational excellence, stakeholder management, and innovative customer solutions.

Competitive benefits and a flexible work environment are offered.
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