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EMEA CX Lead: Operations, Strategy & Team

Remote / Online - Candidates ideally in
1000, Amsterdam, North Holland, Netherlands
Listing for: Patagonia
Full Time, Seasonal/Temporary, Remote/Work from Home position
Listed on 2026-05-16
Job specializations:
  • Customer Service/HelpDesk
  • Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 EUR Yearly EUR 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: EMEA CX Lead: Operations, Strategy & Team Growth
Patagonia is seeking an Interim Customer Experience Manager in Amsterdam to oversee Customer Service operations across EMEA. The role involves leading a team and collaborating cross-functionally to enhance customer experience. Candidates should have 5 years of customer service management experience, a passion for the outdoors, and be fluent in English. The position is full-time and temporary until January 2027, offering a hybrid work model with up to 3 days working from home each week.
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