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Client Relationship Manager Customer Service Rep Customer Success Mgr./ CSM

Remote Senior Institutional Customer Service Lead

Remote / Online - Candidates ideally in
Marmara Bölgesi, Turkey (Türkiye)
Listing for: Citi
Remote/Work from Home position
Listed on 2026-05-20
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 150000 - 300000 TRY Yearly TRY 150000.00 300000.00 YEAR
Job Description & How to Apply Below
Citi seeks an Institutional Customer Service Team Leader in Fatih, Turkey. This intermediate management role ensures that the Citi Service Team aligns with policies while providing exceptional service to clients. The ideal candidate has over 10 years of call center management experience, strong decision-making abilities, and advanced English. Responsibilities include managing service teams, evaluating performance, ensuring compliance, and leading special projects.

Join Citi for a dynamic work environment with an emphasis on coaching and team collaboration.
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Position Requirements
10+ Years work experience
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