Supply Chain Helpdesk Coordinator

Job Description

ADI now has a new opportunity for a Supply Chain Helpdesk Co‑ordinator on a 12‑month fixed term to join our growing Supply Chain team based in Oldham, Manchester. In this role you will manage the administration of our internal customers and external vendors, oversee a high volume of open orders and work with European internal and external customers. The role requires a quick learner, good attention to detail and a team‑player spirit.

It is a hybrid role – 3 days at our EMEA Head Office in Chadderton, Oldham and 2 days working from home.

• Manage the relationship with Internal Customers on a day‑to‑day basis
• Raise purchase orders to external suppliers for non‑stocked materials using SAP
• Input of supplier purchase order confirmations / dates into the system
• Ensure order books are up to date with minimum missing data
• Expedite purchase orders with suppliers
• Manage high volume of incoming emails
• Coordinate with other departments to achieve On Time, In Full shipments to customers
• Investigate inbound inventory discrepancies
• Manage any invoice queries relating to your purchase orders
• Escalation management and coordination (fast, clear, and detailed communication to all stakeholders)
• Continuous Process Improvement on planning processes linking to business requirements
• Improve / liaise with suppliers to improve supply confirmation and delivery accuracy
• Opportunity to undertake degree apprenticeship in Supply Chain management leading to full L6 qualification (BA)

• Data entry, admin or customer service experience
• Fluency in English

• Experience in distribution and supply chain operations
• Proficient in the use of planning software tools
• SAP/ERP experience
• Experience with cross‑functional team leadership
• Understands commonly‑used concepts, practices and procedures within a particular field
• Additional languages such as Czech, French, Spanish, Dutch or German are a plus

• Hybrid working model
• Opportunity to work for a global business
• Excellent career development opportunities

Unit 6, Broadgate Business Park, Broadway, Chadderton, Oldham, OL9 9XA
, UK (Hybrid)

Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision.

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