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Technical Support Bilingual Customer Success Mgr./ CSM CRM System

Remote CX Programs Lead — AI-Driven Customer Experience

Remote / Online - Candidates ideally in
Caerphilly, Caerphilly County, CF83, Wales, UK
Listing for: Camunda
Remote/Work from Home position
Listed on 2026-05-30
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Bilingual, Customer Success Mgr./ CSM, CRM System
Job Description & How to Apply Below
Camunda is seeking a Customer Experience Manager in the United Kingdom to lead the execution of customer experience initiatives. This role requires over 5 years of B2B SaaS experience, focusing on digital-first marketing and customer engagement. Key responsibilities include designing customer journey strategies, managing voice of the customer programs, and crafting impactful communications. The position offers competitive compensation and flexible working conditions.
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