Housing Repairs Customer Experience Champion
Remote / Online - Candidates ideally in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-05-31
Birmingham, West Midlands, B1, England, UK
Listing for:
Platform Housing Group
Remote/Work from Home
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
Platform Housing Group is seeking a Customer Experience Champion to join their team, primarily based in Solihull with some home working flexibility. This role will focus on championing customer feedback and complaints, ensuring actions are followed through and contributing to service improvements.
The ideal candidate will have practical housing management experience and a strong customer service background. The position offers a competitive salary and a range of benefits, including generous leave policies and a health cash plan.
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