Enterprise Customer Success Manager - Remote Value Driver
Remote / Online - Candidates ideally in
Merthyr Tydfil, Merthyr Tydfil County, CF47, Wales, UK
Listed on 2026-05-31
Merthyr Tydfil, Merthyr Tydfil County, CF47, Wales, UK
Listing for:
ENSEK
Remote/Work from Home
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ENSEK is seeking a Customer Success Manager responsible for enhancing customer retention and value within enterprise accounts. This role mixes consultative advising, relationship building, and problem solving to create long-lasting customer satisfaction.
The desired candidate will guide customers through product features, conduct training sessions, develop success plans, and advocate for user needs while collaborating across departments. Benefits include remote-first working, health insurance, and generous holiday allowances.
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