Remote Bilingual Customer Service
Remote / Online - Candidates ideally in
Vancouver, BC, Canada
Listed on 2026-06-01
Vancouver, BC, Canada
Listing for:
Randstad Canada
Full Time, Remote/Work from Home
position Listed on 2026-06-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Join a new department as a Bilingual Customer Service Representative with Randstad Canada, working entirely remotely. Utilize your bilingual communication skills to assist customers across Canada every day!
In this full-time role, you'll handle a variety of customer inquiries in both English and French, managing 50-60 inbound calls daily. Your expertise in navigating internal channels and CRM systems will help you effectively assist with loyalty programs and other customer needs. Plus, enjoy the flexibility of a rotational shift schedule planned in advance.
Key Responsibilities:
• Process new and replacement redemption orders promptly
• Route customer inquiries for efficient resolution
• Assist with loyalty points, fraud issues, and navigation
• Maintain detailed records of customer interactions
• Handle approximately 50% French and 50% English calls
Requirements:
• Strong bilingual skills in French and English
• Experience in a high-volume call center
• Proficiency with MS Teams, Outlook, and CRM software
• Solution-oriented approach
• Reliable computer and Ethernet internet connection
Leverage your bilingual skills in customer service while working remotely with Randstad Canada.
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