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Hybrid Customer Service Lead | Coach

Remote / Online - Candidates ideally in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Starling Bank
Full Time, Remote/Work from Home position
Listed on 2026-06-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Customer Service Lead | Coach & Improve 24/7 Support

Starling Bank is looking for a Customer Service Team Lead in Cardiff to inspire and motivate the team, ensuring exceptional service for customers through the Starling banking app.

This hybrid role involves a structured shift pattern and aims to balance office and home working, providing flexibility after an initial onboarding period. With our commitment to responsible banking and inclusion, this position plays a key role in delivering clarity and control over customer finances.

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