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Senior Customer Complaints Lead
Remote / Online - Candidates ideally in
Walsall, West Midlands, WS1, England, UK
Listed on 2026-06-03
Walsall, West Midlands, WS1, England, UK
Listing for:
Schools’ Choice
Full Time, Remote/Work from Home
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Schools’ Choice is seeking a Senior Customer Complaints Coordinator in Walsall. The successful applicant will lead professional complaints resolution services and ensure alignment with council standards. A hybrid work model will be in place after training, with clear expectations for complaint resolution.
The role requires experience in handling complaints at a senior level, strong organisational skills, and proficiency in MS365 applications.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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