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Branch Office Administrator SK

Remote / Online - Candidates ideally in
Saskatoon, Saskatchewan, S7W, Canada
Listing for: Edward Jones
Full Time, Remote/Work from Home position
Listed on 2026-06-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 49700 - 54900 CAD Yearly CAD 49700.00 54900.00 YEAR
Job Description & How to Apply Below

Position Schedule
:
Full-Time

Branch Address
: 3-419 Ludlow Street, Saskatoon, SK

Role Summary

As a Branch Office Administrator (BOA), you’ll be a vital part of our team, providing seamless support to our clients. You’ll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

Support and Development
  • Comprehensive 6‑month training including an experienced peer mentor
  • A wide support network that extends from your branch office to your region to the home office
  • You’ll often work independently but have a team of thousands backing you every step of the way
Key Responsibilities
  • Deliver exceptional personalized service to ensure clients feel understood and informed
  • Take an active role in the annual business planning process to assist in developing strategies for the upcoming year
  • Actively listen for situations in clients’ lives that may indicate a need for additional services
  • Drive marketing activities such as planning and executing events
  • Provide client service via inbound/outbound calls, email, and in‑person interactions; resolve inquiries and issues
  • Assist with account opening, transfers, and other transactional requests under the direction of the financial advisor
  • Prepare documentation, maintain accurate client records, and manage correspondence
  • Schedule appointments and prepare materials for client meetings
  • Support marketing initiatives and streamline processes by updating SOPs and executing the branch business plan
  • Utilize technology such as Money Guide, Salesforce, Microsoft Office, and other firm‑provided software
Skills & Requirements
  • Analytical thinking
  • Attention to detail
  • Adaptability
  • Conversational skills
  • Digital tool utilization
  • Team collaboration
  • Strong computer literacy and willingness to learn new technology
  • Ability to work independently under the direction of a financial advisor
Compensation and Benefits
  • Competitive salary:
    Hiring minimum $49,700 and hiring maximum $54,900
  • Bonus potential, profit sharing, and a 401(k) (U.S.) or Group RRSP (Canada)
  • Paid time off including vacation, sick, holidays and personal days
  • Health benefits
  • Rewards program supporting long‑term career, financial security and well‑being of you and your family

Edward Jones is an equal opportunity employer. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

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