Remote Consumer & Advocacy Lead

NAF is seeking a Consumer Experience & Advocacy Manager to enhance consumer engagement and service for our brands. The role focuses on managing consumer support channels, ensuring service standards, and fostering community building among equine and pet enthusiasts.

The ideal candidate should have consumer service experience and strong digital engagement skills. Responsibilities include handling queries, reporting on satisfaction, and driving advocacy initiatives. Join us to make a difference in customer experiences and contribute to a collaborative and inclusive team.