Italian and Spanish Speaking Customer Service Advisor

Role:
Italian and Spanish Speaking Customer Service Advisor Salary: £28,500 - £29,000

Location:

Burnley

Hours:

Monday Friday 8:30am 5pm flexible working from home 2 days a week Taskmaster are proud to be working with a market leading business based in Burnley. Our client is part of an international group and are seeking an Italian and Spanish Speaking Customer Service Advisors to join their team on a full time, permanent basis. The successful candidate will be fluent in Italian and spanish and be focussed on delivering exceptional customer service.

The purpose of this role is to ensure UK and Italian customers receive quality customer service throughout their sales journey. You will be provided with regular training and support and there are clear progression opportunities. Roles and responsibilities;
Deal with any issues that arise in a professional and efficient manner Liaise with UK and Italian customers to process bookings and to follow up on enquires Providing an exceptional after sales service, gathering feedback from customers in order to constantly seek ways to improve processes Processing customer payments Liaising with customers in the UK and in Italian over email and via telephone Working closely with Senior Management, Senior Advisors and the Executive Team internally to ensure the smooth running of the business To identify service issues impacting on the cost and service provision The ideal candidate;

MUST be fluent in written and verbal Italian and Spanish Will have previous customer services experience Will be a dedicated individual with a passion for delivering exceptional customer service If this role is of interest, please apply following the link below or contact Charlotte Sinar By submitting your CV to Taskmaster Resources Ltd you are consenting to Taskmaster Resources Ltd providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Taskmaster Resources Ltd to work seek on your behalf.

You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment.