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Remote Clinical Customer Solutions Specialist
Remote / Online - Candidates ideally in
Oxford, Oxfordshire, OX1, England, UK
Listed on 2026-06-05
Oxford, Oxfordshire, OX1, England, UK
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Pearson is looking for a Specialist, Customer Services (Clinical UK) to provide escalated support for complex customer queries primarily via phone and email. This role necessitates in-depth knowledge of clinical products and effective communication with customers to determine optimal solutions.
You will manage QI trials, oversee training, and mentor first-line colleagues. A background in customer service, especially familiarity with NHS processes, is essential.
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