Customer Sales & Service Consultant

Work Location:

Call Centre, Dartmouth, NS (On‑site) or Remote (Work‑from‑Home)

Start Date:

June 10, 2026

• Answering customer inquiries related to billing, accounts, and services
• Identifying customer needs and recommending products, services, and promotions
• Assisting customers with upgrades and plan changes
• Resolving concerns efficiently while delivering a positive customer experience
• Meeting individual sales and performance targets
• Using multiple systems and tools to document interactions accurately

• Strong communication and active listening skills
• A customer‑first mindset with the ability to confidently offer solutions and upsell when appropriate
• Comfort handling both service‑related and sales‑focused conversations
• Ability to meet performance metrics in a high‑volume call center environment
• Basic computer proficiency and the ability to navigate multiple systems
• Reliability, professionalism, and a positive attitude
• Flexibility to work scheduled shifts, including evenings and weekends

• Previous experience in customer service, sales, retail, or call center environments is an asset
• Current to the field? We welcome motivated candidates with robust transferable skills

• Start Strong: $18.15/hour plus unlimited commission and performance incentives
• Grow Your Career: Internal growth and promotion opportunities—we invest in your future
• Enjoy Competitive Benefits: Paid time off, holidays, sick days, health perks, pension plan, and employee discounts
• Comprehensive Training: No prior call center experience required— we provide the tools and training to set you up for success

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