Remote Bilingual Air Reservation Agent Client Engagement

Position: Remote Bilingual Air Reservation Agent for Client Engagement
Location: quebec

Become a key player as a Remote Bilingual Air Reservation Agent, where you'll assist clients in both English and French. Your focus will be on ensuring a seamless travel experience through effective bookings and modifications.
In this full-time role, you will connect with customers, providing flight bookings and modifications while maintaining high service standards. Key skills include expertise in reservation systems like Sabre and Amadeus, as well as proficient communication abilities. Your goal will be to uphold customer satisfaction while managing various inquiries across multiple channels effectively.

Key Responsibilities:

• Handle inbound and outbound calls regarding travel inquiries

• Assist with flight bookings, changes, and cancellations

• Provide accurate fare quotes and itinerary details

• Resolve customer issues with professionalism

• Maintain knowledge of airline policies and promotions
Requirements:

• Fluent in English and French

• Experience managing bookings in Sabre or Amadeus

• Detail-oriented with strong accuracy

• Ability to multi-task under pressure

• Experience working in a virtual team environment
Utilize your bilingual skills and airline knowledge to create exceptional travel experiences for diverse clientele.
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