Danish-speaking Customer Service Agent
Remote / Online - Candidates ideally in
7500, Enschede, Overijssel, Netherlands
Listed on 2026-06-06
7500, Enschede, Overijssel, Netherlands
Listing for:
Nordic Jobs Worldwide
Remote/Work from Home
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Spanish Customer Service
Job Description & How to Apply Below
Do you want to work in the travel industry and build a career in customer service? Our client is looking for Danish-speaking Customer Service Representatives in Enschede!
Join our client’s team as a Customer Service Representative, assisting passengers with travel‑related inquiries while delivering outstanding service. Enjoy a paid training program, hybrid working conditions, and excellent development opportunities in an international environment.
What will you do?- Assist passengers via phone with questions about bookings, flights, luggage, upgrades, and loyalty programs
- Provide accurate and efficient solutions to customer inquiries
- Handle special requests and complex cases with a solution‑oriented mindset
- Use reservation and CRM systems to manage customer interactions
- Deliver excellent service and exceed customer expectations
- Collaborate with colleagues and other departments to ensure smooth operations
- Continuously develop product knowledge through training and cross‑skilling
- Minimum MBO level 4 or equivalent working and thinking level
- Previous experience in customer service or call center is preferred
- Fluent in Danish and English, both written and spoken
- Strong communication and problem‑solving skills
- Comfortable working with complex computer systems
- Team player with an international mindset
- Flexible, service‑oriented, and proactive attitude
- Paid full‑time training (8 weeks)
- Seven‑month contract with long‑term opportunities
- 25 vacation days (full‑time basis)
- Hybrid working model (minimum two days working from home)
- Travel allowance or full public transport reimbursement
- Work‑from‑home allowance
- Holiday allowance and end‑of‑year bonus
- Pension plan and additional benefits such as bicycle plan
- Flight ticket discounts after one year of employment
- Opportunity to work temporarily from abroad (conditions apply)
- Continuous training and career development opportunities
- Modern office environment in Enschede
- Regular social events and team activities
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×