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Customer Care Lead - Strategy & CX

Remote / Online - Candidates ideally in
Sulawesi Tengah, Indonesia
Listing for: Remote
Remote/Work from Home position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep, CRM System
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System
Job Description & How to Apply Below
Position: Remote Customer Care Lead - Strategy & CX

Remote is seeking a Customer Experience professional to enhance customer journeys and advocate for customer needs while solving support tickets. The role offers complete scope on department strategy and requires collaboration with cross-functional teams. Applicants should have solid experience in Customer Support or Customer Enablement within tech environments and excellent communication skills.

This role allows for async work from anywhere, with various benefits including flexible working hours and mental health support services, prioritizing a healthy work-life balance.

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