Vulnerable-Customer Banking Support Specialist; Hybrid
Remote / Online - Candidates ideally in
Motherwell, North Lanarkshire, ML1, Scotland, UK
Listed on 2026-06-08
Motherwell, North Lanarkshire, ML1, Scotland, UK
Listing for:
HSBC
Full Time, Remote/Work from Home
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
HSBC is seeking a dedicated Specialist Banking team member to support vulnerable customers with their banking needs in an empathetic and inclusive manner. This role requires excellent communication skills and the ability to manage challenging conversations while providing tailored solutions. You will take ownership of customer situations and work both independently and collaboratively.
The position is offered on a hybrid basis, requiring a balance of office and home work, with a flexible work arrangement to foster a good work/life balance.
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