Remote Bilingual Customer Service Agent
Remote / Online - Candidates ideally in
Prince Albert, Saskatchewan, Canada
Listed on 2026-06-10
Prince Albert, Saskatchewan, Canada
Listing for:
Canon Canada Inc.
Remote/Work from Home
position Listed on 2026-06-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
This remote opportunity allows you to leverage your bilingual expertise as you handle customer queries effectively. You'll maintain records in our systems, track client issues, and ensure a high standard of service is met across the board. Customer service or call center experience is a must for this role.
Key Responsibilities:
• Address inbound calls and emails regarding inquiries
• Thoroughly investigate and resolve customer issues
• Record updates accurately in the CCTS database
• Follow current department procedures and policies
• Escalate any unresolved issues to management
Requirements:
• Must be bilingual in French and English
• Prior customer service or call center experience
• Strong organizational and multitasking abilities
• Strong ethics and a dedicated customer-first approach
• Comfortable working under pressure in a fast-paced environment
Bring your exceptional bilingual skills and service focus to Canon Canada and elevate customer experiences.
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